Jira Administrator Exam Dumps

ACP-100 Exam Format | Course Contents | Course Outline | Exam Syllabus | Exam Objectives

Jira Administrators manage, customize, and configure Jira from within the Jira user interface. ACP Certification in Jira Administration covers the skills needed to optimize Jira for any development or business team.



- You have 2-3 years of experience administering Jira.

- You understand the specifics of Jira Server. (Cloud-specific material is no longer covered in the exam except at a high level when comparing Cloud, Server and Data Center to meet a company's needs.)

- You can interpret and translate business requirements to Jira.

- You can keep Jira healthy because you grasp how your choices affect Jira's performance, scalability, and day-to-day manageability.

- Youre a guru when it comes to workflows, schemes, and other features available through Jira.

- You know how to take advantage of Atlassian resources and community to help your team implement best practices within Jira.



Advanced User Features (5-10% of exam)

Given a business requirement, create, translate, critique, and optimize JQL queries.

Demonstrate the benefits and best practices for configuring group subscriptions.

Describe the results and implications of a bulk change operation.

Describe the pre-requisites for and the results of a CSV import.

Configuring Global Settings, Layout, Design, and User Communications (5-10% of exam)

Modify Jira configuration settings to match the organization's requirements (look and feel, logo, website links in the application navigator, default language).

Judge the appropriate content for the system dashboard, user/team dashboards, and filter columns for an organization.

Determine appropriate methods for communicating information to users.

Determine which global settings to modify to meet provided business requirements (attachment options, issue links, time tracking, subtasks, white list, general configuration).

Application and Project Access and Permissions (15-25% of

Determine the appropriate use of application access, groups, roles and permissions.

Identify and troubleshoot user settings, user profiles and permissions.

Given a scenario, recommend the appropriate configuration of user and project permissions, roles and group membership.

Given a scenario, determine the impact of deleting/deactivating a user/group.

Determine if and how issue-level security should be configured in a project.

General project configuration (10-15% of exam)

Describe the appropriate use of general project settings (key, category etc.).

Determine whether to modify an existing project, and/or create a new project to meet business requirements.

Determine whether to use an existing project template, and/or modify project schemes to meet business requirements.

Describe the appropriate use of components and versions.

Determine which project activities should be delegated to the project administrators.

Authentication and Security (5-10% of exam)

Evaluate the appropriate method of authentication and sign-up.

Determine the appropriate password policy to be applied.

Assess whether or not Jira is appropriately secured.

Issue types, fields and screens (10-20% of exam)

Given a scenario, identify and implement appropriate changes to built-in fields including statuses, resolutions, priorities, translations, and issue types.

Identify the appropriate issue type configurations to satisfy business requirements.

Given a scenario, determine the effects of modifying and restructuring active issue types and schemes.

Determine the correct configuration of a field, considering field context, field configuration (scheme) and screens (schemes).

Troubleshoot the correct configuration of a field, considering field context, field configuration (scheme) and Workflows (5-15% of exam)

Describe core workflow functionality (triggers, conditions, validators, postfunctions, events, properties) and map workflows to issue types.

Given business requirements, create new workflows and/or implement appropriate changes to existing workflows and schemes.

Given a scenario, troubleshoot workflow configurations.

Setting up Notifications and Email (5-10% of exam)

Determine an appropriate notification scheme/configuration including events.

Troubleshoot a notification scheme/configuration including events.

Identify and troubleshoot the appropriate configuration of an Incoming Mail Handler.

Jira Server Administration (10-15% of exam)

Recognize the benefits of having production and non-production instances.

Given a scenario, recommend whether or not to upgrade and determine the effects of roll-back.

Evaluate the need for re-indexing following a set of modifications, and explain the effects of re-indexing.

Troubleshoot application-level problems with Jira (logging and profiling) and escalate when appropriate.

Identify and troubleshoot the appropriate configuration of an outgoing email server.

Given a workflow, describe which attributes will and will not be imported/exported.

Given a scenario, assess the impact of user directory order and configuration.

Administering and Extending Jira (3-10% of exam)

Compare and contrast the different hosting options of Jira.

Demonstrate how to appropriately configure issue collectors.

Demonstrate how to appropriately use the features of the universal plug-in

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Atlassian
ACP-100
Jira Administrator
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Question: 62
After a recent upgrade to your Jira system, one of the apps your organization depends on is not working reliably.
Which two methods can you use to debug and resolve this issue? (Choose two.)
A. Ask the System Administrator for catalina.out logs and inspect for stack traces.
B. Ask the System Administrator to enable the SQL log.
C. Ask the System Administrator to set package com.atlassian to Trace logging level.
D. Ask the System Administrator to add the app to the logger.
E. Ask the System Administrator to set the logging level to FATAL on all package names, Under Logging & Profiling.
Answer: CE
Reference: https://confluence.atlassian.com/adminjiraserver/logging-and-profiling-938847671.html https://confluence.atlassian.com/crowd/logging-and-
profiling-24248601.html
Question: 63
A team is complaining that their Jira project is slow to use. You are able to replicate the slow behavior by viewing and trying to edit one of their issues.
Which logging option will help you or a system administrator to diagnose the problem?
A. Use the Log Analyzer to get more information about the issue view process.
B. Configure Jira to record and log the JavaScript execution from the browser console.
C. Set the logging to DEBUG level on all packages causing activity for that issue.
D. Enable profiling globally, so the logs can be inspected for anomalies when viewing the issue.
Answer: D
Reference: https://www.elastic.co/guide/en/kibana/current/xpack-logs-analysis.html
Question: 64
You are moving a workflow from your staging Jira instance to production. On importing the workflow, Jira notifies you that the post-functions will not be
imported.
Staging Jira is on version 6.4 and production Jira is on version 6.3.
Why did this happen?
A. The apps installed on staging are not the same as on production.
B. The production and staging instances are using different versions of Jira.
C. You exported the workflow as XML instead of JWB.
D. Custom post-functions are not included in workflow export.
Answer: D
Reference: https://confluence.atlassian.com/adminjiracloud/importing-and-exporting-issue-workflows-962965084.html
Question: 65
You have planned, tested, and performed a Jira upgrade.
The upgrade appeared to be a success; however, after several hours of use, your users are reporting significant problems and you decide to roll back.
Which two effects do you expect to see after the rollback? (Choose two.)
A. Emails will automatically be sent out to tell people about the rollback.
B. New issues entered between upgrade and rollback will be lost.
C. The color scheme will be set back to default to indicate there was a rollback.
D. Jira will go back to the same schemes as before the upgrade.
E. Jira will need to be reconnected to other systems it was integrated with.
Answer: DE
Question: 66
Your user directories are configured as shown:
The Active Directory administrators have just started the process of copying all the users from the old Company B directory to Company A directory.
During this process, the group membership is being changed to allow for more fine-grained security control.
A large number of migrated users complain that they do not have the correct new group memberships.
Which configuration change should you perform?
A. Reorder the directories so Company A is before Company B.
B. Enable the Crowd user directory.
C. Reorder the directories so the Jira Internal Directory is listed first.
D. Synchronize the Company A directory.
E. Disable the Company A directory.F. Disable the Company B directory.
Answer: D
Question: 67
Your Jira has 25,000 active users across the globe using 100 projects with over a million issues.
Another administrator has made a change to a field configuration scheme and you now need to re-index Jira.
What would be the impact of rebuilding the index in the foreground?
A. Issues will take longer to display during the re-index.
B. Database backups cannot be run until the re-indexing is complete.
C. The configuration change will not be applied until re-indexing is complete.
D. Searches using the field may show erroneous results.
E. All users will be locked out of Jira until re-indexing completes.
Answer: C
Question: 68
The configuration details of an SMTP Mail Server of a Jira instance are shown below.
The configuration hasnt been changed in the last 24 months.
Currently emails are no longer being sent and the failed notifications can be seen in the Mail Error Queue.
What is the likely cause of the failure?
A. Email volume has increased and the Timeout is too low.
B. The SMTP password has expired.
C. The user jira has no valid Jira license.
D. The database and/or server disk is full.
E. The Jira license has expired.
Answer: E
Question: 69
Jan asked you to create a new Select List custom field called Department for his project MCAS.
You created the field in the morning. In the afternoon, Jan notes that his Jira dashboard is not showing the field correctly. He asks to help him troubleshoot.
View the Exhibit to see Jans entire dashboard.
The first gadget shows 26 issues in the project by Status.
The second gadget shows that there are three issues that have the new Department field set.
The last gadget shows "No Data Available". The filter query for that gadget is "project=MCAS and Department is empty."
Why does Jans gadget say "No Data Available"?
A. The field is marked Optional in the Field Configuration.
B. Jan does not have the proper Browse permissions.
C. The field context on the Department field was not set to allow empty values.
D. You created the field Department but did not re-index the MCAS project.
E. The JQL query for the filter is not valid.
F. There is issue security on the issues.
Answer: C
Question: 70
Which three factors should you consider when deciding between Jira Cloud and Jira Server? (Choose three.)
A. the ability to integrate Jira with a cloud-based source repository (e.g. Bitbucket)
B. the amount of time required for system administration
C. the availability of a REST API
D. the commercial apps you would like to use
E. the ability to integrate with an external user directory (e.g. company LDAP directory)
F. the number of workflows you will require
Answer: BCD
Reference: https://confluence.atlassian.com/cloud/compare-atlassian-cloud-vs-server-744721664.html
Question: 71
You want to introduce Jira to your small non-profit organization.
Since you are unsure of the optimal deployment option you have gathered some requirements:
You need to manage a team of up to 15 employees.
You need to be able to track a backlog of staff action items. You want to easily visualize the progress of ongoing work.
The solution must require minimal administration since your organization only has a part-time IT volunteer.
What solution is most appropriate for your organization?
A. Jira Service Desk Cloud
B. Jira Software Data Center
C. Jira Service Desk Data Center
D. Jira Core Server
Answer: A
Question: 72
The marketing team has asked you to embed the trigger tab of an issue collector on several internal web pages and change its size, color, and text.
They also want the ability to track which webpage finally generated the underlying feedback issue.
You are not familiar with advanced issue collector configuration.
Which type of developer should you contact for assistance?
A. Groovy
B. JavaScript
C. Velocity
D. Python
E. SQL
Answer: B
Reference: https://confluence.atlassian.com/adminjiracloud/using-the-issue-collector-776636529.html
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